Negotiation Skills for Everyday Workplace Situations
Negotiation Skills for Everyday Workplace Situations
Adelaide
Let's be honest - we're all negotiating something at work every single day. Whether it's trying to get your deadline extended, convincing your boss to approve that budget request, or just getting your team to agree on where to go for lunch, you're using negotiation skills constantly. But here's the thing: most of us wing it and hope for the best.
You know that sinking feeling when you walk away from a conversation thinking "I should have said this" or "Why did I agree to that?" I've been there too. After years of watching talented people get steamrolled in meetings or cave in to unreasonable demands because they didn't have the tools to handle the situation differently, I developed this course to give you those tools.
This isn't about becoming some corporate shark or learning manipulative tactics. It's about having honest, productive conversations where everyone walks away feeling respected and you actually get results. We'll work through the real scenarios you face - like when a colleague keeps dumping extra work on you, when you need resources that seem impossible to get, or when you're stuck between competing priorities from different managers.
You'll learn how to prepare for these conversations so you're not caught off-guard, how to find out what the other person really needs (it's usually not what they're asking for), and how to present your case in a way that makes sense to them. We'll also cover what to do when things get heated or when someone tries to bulldoze you.
The best part? These skills work just as well when you're dealing with difficult customers, sorting out project timelines, or even handling personal situations outside work. Once you understand the principles, you'll start seeing negotiation opportunities everywhere - and actually feel confident about tackling them.
We use plenty of practice scenarios based on real workplace situations, so you'll leave with techniques you can use immediately. No theoretical fluff - just practical strategies that work in the real world.
What You'll Learn
How to prepare for any negotiation so you feel confident going in
The questions to ask that uncover what people really want
Ways to present your position that actually get people listening
Techniques for handling pushback and difficult personalities
How to find win-win solutions when it seems impossible
What to do when negotiations get emotional or heated
Strategies for following up and making sure agreements stick
The Bottom Line
You'll walk out knowing how to have those difficult conversations you've been avoiding and get better outcomes in everyday workplace situations. Whether you're asking for a raise, negotiating project deadlines, or just trying to get your point across in meetings, you'll have the skills to handle it professionally and effectively. Most people spend their careers accepting whatever gets thrown at them - this course gives you the tools to actively shape those outcomes instead.
Plus, you'll finally stop having those "I should have said" moments after important conversations. The confidence boost alone makes this training worth your time.